Shipping policy

Shipping Policy

Last updated: March 2026

At Pawtronix Labs, we are committed to delivering your order as quickly and efficiently as possible.

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

You will receive a confirmation email once your order has been placed, and another notification once your order has shipped.

Please note that during high-demand periods, processing times may be slightly extended.

Estimated delivery time to the United States:

7–12 business days

Shipping times may vary depending on:

We appreciate your patience and understanding.

All orders include tracking.

Once your order ships, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update after shipment.

It is the customer’s responsibility to ensure the shipping address is entered correctly at checkout.

If an incorrect address is provided and the order has already shipped, we are not responsible for lost packages.

Please contact us immediately at:

if you notice an error in your shipping details.

Pawtronix Labs is not responsible for packages marked as delivered by the carrier.

If your tracking shows “Delivered” but you have not received your package, please:

We will do our best to help resolve the situation.

While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control.

We are not responsible for shipping delays caused by carriers, customs, or natural events.